Find answers to the most common questions about SmartCubeFX.
Yes, SmartCubeFX is fully regulated and complies with all relevant financial and trading regulations to ensure transparency and trust.
Absolutely. We use advanced encryption technologies and robust security measures to safeguard your data and funds.
The minimum deposit is $20, depending on the account type. Visit our account types page for more details.
No, we are committed to transparency, and there are no hidden fees. All charges, including spreads and commissions, are clearly outlined for you upfront.
We offer 24/5 customer support through multiple channels, including email and phone, to assist you with any inquiries or issues you may have.
Forex, or foreign exchange, is the global market for trading national currencies against one another. It’s one of the largest financial markets in the world.
A lot represents a standardized unit of currency in forex trading. For example, one standard lot equals 100,000 units of the base currency.
The forex market operates 24 hours a day, 5 days a week, opening on Monday in Sydney and closing on Friday in New York.
A PIP, or Percentage in Point, is the smallest price move in forex trading. It’s typically the fourth decimal place in a currency pair's price.
Leverage allows traders to control a larger position size than their actual investment. For example, 1:100 leverage means you can trade $100,000 with just $1,000.
The best times to trade Forex are during the overlap of major market sessions, especially the London and New York sessions, which offer higher liquidity and tighter spreads. This typically occurs between 8:00 AM and 12:00 PM EST.
Yes, we provide flexible leverage options, up to 1:500, enabling you to control larger positions with smaller investments. Visit our account types page for more details.
Fundamental analysis in Forex trading involves evaluating the economic, financial, and geopolitical factors that can influence currency prices. This includes analyzing economic indicators such as interest rates, inflation, and GDP, as well as political events that can impact the Forex market.
Opening an account is quick and simple. Just sign up on our website, complete the verification process, and fund your account to start trading.
We do not charge deposit fees, but will take a 3% withdrawal fee on all account types. Visit our account types page for more details.
We offer several types of trading accounts: Mini, Pro, ECN, and DMA. Each account type offers different features such as leverage, spreads, and Commissions. So you can choose the one that best suits your trading style.
You can access your account features directly through the client dashboard. From there, you can manage your trading accounts, access account settings, and view your transaction history.
The minimum deposit varies depending on the account type. Mini accounts require a minimum deposit of $20, while PRO accounts start at $100, ECN accounts at $1,000, and DMA accounts have a minimum deposit of $5,000.
The base currency for every account is USD.
Yes for our Mini, Pro & DMA account with applied conditions.
Commissions differs for each account, ECN account has 10$ while DMA has 6$. For Mini & Pro accounts there are No Commissions.
Mini & Pro accounts have 300+ max positions, While ECN & DMA accounts have 200 & 100 positions respectively.
An Introducing Broker (IB) is an individual or company that refers new clients to a brokerage firm. In exchange, the IB receives a commission or a share of the profits made from their referred clients' trading activity.
To become an Introducing Broker, simply sign up through our IB registration page, complete the application process, and upon approval, you will receive all the necessary materials to start referring clients and earning commissions.
The earnings for an Introducing Broker depend on the trading volume generated by the referred clients. The more active the clients are, the higher the commission. We offer competitive commission structures that reward IBs based on the number of clients and their trading activity. To learn more kindly get in touch with us.
There are no strict qualifications to become an IB, but it helps to have a network of potential clients or experience in the trading industry. You should also understand the terms and conditions of our IB program and comply with all regulations.
You can track your earnings through the IB portal, where you'll find detailed reports of referred clients, their trading activity, and your commissions earned.
No, there is no limit to the number of clients you can refer. The more clients you refer, the higher your potential commissions.
If you violate the terms of the IB program, such as engaging in unethical practices or breaching the referral guidelines, your IB status may be revoked, and commissions could be forfeited.
You can contact our customer support team through email, or by phone. Our support team is available 24/5 to assist you with any queries.
Our customer support is available 24 hours a day, 5 days a week, from Monday to Friday. We are closed on weekends, but you can still reach out for non-urgent inquiries, and we will respond on the next business day. Note that sometimes due to high number of support requests, it'll take a while before we replay back to you.
If you’ve forgotten your password, simply go to the login page and click on "Forgot Password". Follow the instructions to reset your password via email. If you encounter any issues, contact support for assistance.
If you are experiencing issues with the trading platform, please contact our support team, and we will assist you in resolving the problem as quickly as possible.
We value your feedback! You can provide feedback or suggestions by emailing us directly at support@smartcubeforex.com , We constantly work on improving our services based on customer input.
SmartCubeFX is committed to providing exceptional trading services and support. We strive to empower our clients with the tools and knowledge needed for successful trading in the financial markets. Our experienced team is dedicated to guiding you through the complexities of trading, ensuring that you are well-informed at every step.
We offer a comprehensive suite of resources, including market analysis, educational materials, and 24/7 customer support, all designed to help you make informed trading decisions. At SmartCubeFX, your success is our priority, and we continuously work to enhance your trading experience with innovative solutions and personalized strategies.